Saturday, April 18, 2009

There are better things than cotton tank tops

The humid weather these few days is really getting to me. My wardrobe options are also getting limited. Do we have to settle for 'mass produced' tank tops from some newly opened store in the east part of Singapore or like most Singaporean girls out there, turn to the common 'spaghetti-strap' blouses?

There are ways to look fabulous and stay cool despite the weather, let us count the ways...

tanks

Check out our gorgeous silk tanks in store.

Monday, April 6, 2009

www.theclosetsoiree.com is live - April 2009

Uncover a treasure trove of gems, at prices too good to be true.

www.theclosetsoiree.com is now launched.

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Thursday, February 5, 2009

Size chart

How do we measure our clothes?

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Pricing policy

What is our pricing policy?
Although many of the items in our store are unique with limited pieces, we do NOT exploit this or overprice them.We keep the prices of our clothing in store reasonable.

More on delivery

How do I track my purchase?
Once your items are ready, we will contact you with the delivery details.

You can contact us anytime with your tracking query, or you can go here for registered articles, or this other link to track your items delivered through Speedpost courier.


What happens if I realise my items have been ruined during delivery?
We will check and pack your purchases with care, but we do understand these things may happen. If your puchases were delivered by Speedpost, you can also contact Speedpost directly at 1800 222 5777 (Singapore).


What happens if I realise the package I received includes the wrong items?
Please drop us an email as soon as possible. Once we've cleared up our mistake, we'll be sure to pick up the package and send the right stuff along your way. At no extra charge of course!


Can I return my item and get a refund?
Goods sold in The Closet Soiree Blogshop is non-returnable or exchangeable.

Wednesday, February 4, 2009

Returns Policy

Can I return my item and get a refund?

Goods sold in The Closet Soiree Blogshop is non-returnable or exchangeable.

Delivery

All prices are in Singapore Dollars. For Singapore addresses, we only deliver through registered mail. Please read further on delivery to international addresses.

What are my delivery options if I have a Singapore address?
You will need to have your items delivered through registered mail. We do not recommend normal mail due to the potential risk of items lost in mail. If you prefer courier service to your doorstep, please let us know under Special Requests in the order form.

Kindly take note that registered mail or courier doesn't work after office hours.


When are our "Mail Days"?
Our standard Mail Days are Tuesdays and Fridays. What goes into our Mail Bag are orders confirmed with payment by 12pm the day before (i.e. Monday 12pm or Thursday 12pm).

Deliveries are normally arranged to reach customers on Friday afternoons before 6pm.


How much does it cost to register my article in Singapore?
There will be an additional $2.24 for each registered article on top of the normal mail postage charge. Purchases that weigh 2kg and above will be sent via courier delivery as Singapore Post does not accept these for normal mail service. Please see courier rates here for Speedpost Islandwide Services.


How much do you charge for courier delivery in Singapore?
The following are the rates for purchases that are up to 3kg and up to the maximum size of 40cm x 25cm x 20cm. Purchases that are heavier or larger will require additional charges.
For purchases up to $300: $9.15
Purchases that are heavier or larger will require additional charges.

Please note that there is an additional $10.19 surcharge to Changi Airfreight Centre, Jurong Island, Jurong Port, PSA Terminal/Wharves, Ministry of Defence COMCEN. There will be no delivery available to other offshore islands, Changi Airport transit lounges, military camp sites, and Paya Lebar Airport Communication Centre.


Why do I need to pay for delivery?
The delivery charge is NOT a hidden cost in the items' price.


I live outside of Singapore. How will I receive my purchases?
International customers have three shipping options:
1. Registered airmail 2. Speedpost Worldwide

Unless requested, all international orders will be shipped by registered airmail, which includes a $2.20 charge by Singapore postal service-- your package will be trackable. All charges will be according to the weight of the purchase, including the packaging.

International customers, please click here for Singapore Post airmail rates.
Do contact us if you have a question!


How much does it cost to register my article to be sent overseas?
It is an additional $2.20 for each registered article on top of the airmail postage. As of 1 Jan 2009, all international orders will be shipped via registered airmail, unless requested otherwise. Hence, all shipping estimates received by international customers would be inclusive of the $2.20 registered charge.

Airmail charges vary for different countries. We'll need to weigh your purchase and calculate the cost based on your overseas address. Once we've gotten this done, we will contact you with the details.