Delivery

All prices are in Singapore Dollars. For Singapore addresses, we only deliver through registered mail. Please read further on delivery to international addresses.

What are my delivery options if I have a Singapore address?
You will need to have your items delivered through registered mail. We do not recommend normal mail due to the potential risk of items lost in mail. If you prefer courier service to your doorstep, please let us know under Special Requests in the order form.

Kindly take note that registered mail or courier doesn't work after office hours.


When are our "Mail Days"?
Our standard Mail Days are Tuesdays and Fridays. What goes into our Mail Bag are orders confirmed with payment by 12pm the day before (i.e. Monday 12pm or Thursday 12pm).

Deliveries are normally arranged to reach customers on Friday afternoons before 6pm.


How much does it cost to register my article in Singapore?
There will be an additional $2.24 for each registered article on top of the normal mail postage charge. Purchases that weigh 2kg and above will be sent via courier delivery as Singapore Post does not accept these for normal mail service. Please see courier rates here for Speedpost Islandwide Services.


How much do you charge for courier delivery in Singapore?
The following are the rates for purchases that are up to 3kg and up to the maximum size of 40cm x 25cm x 20cm. Purchases that are heavier or larger will require additional charges.
For purchases up to $300: $9.15
Purchases that are heavier or larger will require additional charges.

Please note that there is an additional $10.19 surcharge to Changi Airfreight Centre, Jurong Island, Jurong Port, PSA Terminal/Wharves, Ministry of Defence COMCEN. There will be no delivery available to other offshore islands, Changi Airport transit lounges, military camp sites, and Paya Lebar Airport Communication Centre.


Why do I need to pay for delivery?
The delivery charge is NOT a hidden cost in the items' price.


I live outside of Singapore. How will I receive my purchases?
International customers have three shipping options:
1. Registered airmail 2. Speedpost Worldwide

Unless requested, all international orders will be shipped by registered airmail, which includes a $2.20 charge by Singapore postal service-- your package will be trackable. All charges will be according to the weight of the purchase, including the packaging.

International customers, please click here for Singapore Post airmail rates.
Do contact us if you have a question!


How much does it cost to register my article to be sent overseas?
It is an additional $2.20 for each registered article on top of the airmail postage. As of 1 Jan 2009, all international orders will be shipped via registered airmail, unless requested otherwise. Hence, all shipping estimates received by international customers would be inclusive of the $2.20 registered charge.

Airmail charges vary for different countries. We'll need to weigh your purchase and calculate the cost based on your overseas address. Once we've gotten this done, we will contact you with the details.